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Returns & Exchanges


We can ship to anywhere within the United States and US Territories. Shipping estimates for cost and dates will be processed through USPS.  Orders can expect to ship within 1-2 business days after the order has been processed.


Returns And Exchanges Policy

30-Day Money Back Guarantee!  You may return any products within 30-days of the purchase for a full refund (shipping not included).  You should expect to receive your refund within four weeks of our receipt of the returned product, however, in many cases you will receive a refund more quickly. 

To return or exchange a product:  Please contact us directly via one of the three following methods:

  1. Fill out Contact Form on this page
  2. Via Phone: 612.235.4911
  3. Via Email: info@CritterZoneUSA.com

You will then be provided with a RMA number and instructions to complete your return process.  We'll notify you via e-mail of your refund once we've received and processed the returned item.

   Full Name:
*  Email Address:
   Company Name:
   Phone Number:
   Order Number:
   RMA Number:
*  Details:
*  Captcha Check:

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